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Psychingo Refund Policy
Last Updated: 01/01/2024
At Psychingo, we want you to be 100% satisfied with our AI-Powered Copywriting Assistant. We understand that sometimes things don't quite work out as planned, and we're here to help if you need to request a refund.
1. General Refund Policy
We offer full refunds within 30 days of your initial purchase for all subscription plans. After 30 days, no refunds will be issued. Refunds may be based on the remaining portion of your unused subscription period.
Here are some additional details about our refund policy:
- Free Trial Refunds: We do not offer refunds for our free trial period. The purpose of the trial is to allow you to test drive the platform and ensure it meets your needs before committing to a paid subscription.
- Prorated Refunds: If you cancel your subscription after the 30-day money-back guarantee period, you may be eligible for a prorated refund based on the unused portion of your subscription.
- Payment Method: Refunds will be issued to the original payment method used for your purchase. Please allow 5-10 business days for the refund to appear in your account.
2. Reasons for Refund
We will consider issuing a refund if you encounter any of the following issues:
- Technical Issues: If you experience significant technical issues with the platform that prevent you from using it effectively.
- Misrepresentation of Features: If the platform does not function as described in our marketing materials or website.
- Billing Errors: If you were charged incorrectly for your subscription.
3. How to Request a Refund
To request a refund, please contact us at email@example.com. In your email, please include the following information:
- Your name and email address
- Your Psychingo account ID
- The date of your purchase
- The reason for your refund request
4. Final Decision
Psychingo reserves the right to make the final decision on all refund requests. We will review your request and respond to you within 5 business days.
5. Cancellation Policy
To cancel your subscription, you can visit the Billing section of your Psychingo account. Please note that canceling your subscription does not automatically guarantee a refund. If you are within the 30-day money-back guarantee period, please be sure to request a refund within 30 days of cancellation.
We hope this Refund Policy answers your questions. If you have any further questions, please don't hesitate to contact us.